FAQ

Returns Policy

You are required to notify us within 24 hours via email and include an image if any product is received damaged. We will provide replacement product shipped within 72 hours, or a credit to you within 3-5 business days. Please keep in mind your bank may take additional time to process our refund request, but it should be within 2 business days.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If you have any other inquiry regarding your order, please Contact Us with your order number and details. and we will respond within 24-48 hours.